客服經理

Project Location(s): 菲律賓
Education: 學士學位或以上
Compensation: 月薪2,500至3,500美元

全職

試用期為3至6個月,培訓地點在菲律賓。正式錄用後,候選人可選擇在家工作。

職責:

  • 收集客戶體驗,透過數據資料庫為客戶提供客製化解決方案。
  • 整合客戶反饋,作為產品部門更新及優化工具的指標,以持續提供更優質的產品組合解決方案並提升效率。
  • 專注於客戶忠誠度建設,建立緊密且長期的客戶關係。

要求:

  • 具備三年以上相關客戶經理經驗。
  • 必須具備使用專案任務管理軟體(如Jira)的工作經驗。
  • 要求具備流利的英文能力,能夠閱讀及編輯合約文本。
  • 具備管理客戶關係、追加銷售及主動解決問題的能力。
  • 外向的性格,較強的溝通能力和語言表達能力,優秀的公共關係技巧,適應能力強,具備談判技巧。
  • 具備良好的客戶服務意識和團隊合作精神。
  • 具備良好的數據分析能力,熟悉使用各類辦公軟體。

福利:

  • 積極向上和團結一致的工作環境
  • 工作與生活的平衡
  • 愉悅的文化
在新加坡註冊公司
張捲捲 profile picture
張捲捲
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As a Taiwanese trying to build my own business in Singapore, there were many things I wasn’t familiar with at the beginning. I’m really grateful to Yobbi Consultancy for all the support and guidance they provided. The boss lady was very warm and welcoming, and she was willing to share her experience and insights with me. Besides the professional assistance, she also gave me different perspectives and ways of thinking, which really helped me gain more clarity about my future plans. The whole experience felt comfortable and genuine, without any pressure. I would definitely recommend them to anyone looking to start or grow their business in Singapore.
Posted on Google Google
angeline lee profile picture
angeline lee
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a very positive experience with Yobbi Consultancy Pte Ltd. The entire company incorporation process in Singapore was smooth, efficient, and clearly explained from start to finish. Their team is knowledgeable and well-versed in all the necessary procedures, which gave me great confidence throughout the process. What truly stood out was the professionalism and attentiveness shown. Every question I had was answered patiently, and they made sure I understood each step before moving forward. Compared to my experience engaging agents elsewhere, the level of service here was significantly more efficient and reassuring. If you’re looking for a reliable and professional consultancy to assist with company setup in Singapore, I would definitely recommend Yobbi Consultancy Pte Ltd.
Posted on Google Google
Aaren Lee profile picture
Aaren Lee
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
他们的设立服务是一条龙的 实在是太方便了,主要是在过年期间他们却让他要人员在线上可以帮忙急救事情,已经使用他们服务一年多了,才想到要来这边好好谢谢他们!
Posted on Google Google
Chris Chai profile picture
Chris Chai
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The lady boss is Taiwanese and also came to Singapore to develop her career, so she is very familiar with the entire process and holds the relevant license. Initially, I just found them online and casually recommended them to a friend. After setting up my own company in Singapore, I realized that my friend’s praise for them was absolutely genuine. In comparison, when I set up a company in Malaysia and engaged an agent, it was nowhere near as convenient. I honestly didn’t expect the service in Singapore to be this professional and efficient. The lady boss is very warm, attentive, and patient in answering every question. If you have the opportunity, I highly recommend requesting her personally for the service, as the overall experience will be much more reassuring and smooth.
Posted on Google Google
Antreas Andreou profile picture
Antreas Andreou
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We used Yobbi Consultancy for our Cyprus company registration and compliance support, and the experience was excellent. Their team guided us step-by-step through the setup process, explained every detail clearly, and helped us with documentation and corporate compliance. Highly recommended!!! Thank you Yobbi.
Posted on Google Google