Help Center

Help Center - Yobbi Consultancy

Singpass offers two main ways to access your account securely:

A. Password + 2FA (web)

  1. Go to the Singpass website.
  2. Enter your Singpass ID (NRIC/FIN-based) and password.
  3. Complete two-factor authentication using one of:
    – Singpass app notification
    – SMS OTP
    –     Face Verification
  4. After verification, you’ll gain access.

B. QR code login (mobile/Desktop)

  1. On mobile: Tap the QR code on the page, which opens your Singpass app. Authenticate (biometric/pin) and authorize.
  2. On desktop: Scan the displayed QR code using the Singpass app’s QR scanner, then authenticate to log in.
  1. Visit the myTax Portal website.
  2. On the homepage, click the “Personal Tax” tile to proceed — you’ll be redirected to the Singpass authentication page.
  3. Authenticate using one of the options (You may refer to FAQ #1 above for Singpass login):

    – QR code: Scan with your Singpass mobile app and approve using PIN or biometrics.

    – Password + 2FA: Enter your Singpass ID and password, then approve via app notification, SMS OTP, or face verification.

  4. Once authenticated, you’ll return to the Tax Portal dashboard under Personal Tax.
  5. After you’ve logged in, on the Tax Portal interface, go to Inbox → View Notices → Individual.
  6. Open any available Notice of Assessment (NOA) — PDFs are available to view, download, or print for the current and previous 3–4 assessment years.

 

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